Implementation Specialist

Experience

The first ERP system I learned was Eagle Business Management Suite (now known as Koble) when working as an inventory manager. As the business grew, we transitioned to Acumatica, where I transferred our data & became familiar with the software and helped my coworkers acclimate.

My next job specialized in ERP software, where I lead the WMS implementations & lite integrations for DDI System’s software (now known as Advantive). As the project lead, I managed over 30+ full life cycle implementations from introduction to post go-live support. I also took over as the lead implementation specialist during my tenure for tax & payment services such as: Taxjar, BillTrust, ACH, and Avalara.

Tools Used

    • SAP - Personal use and experience. Self taught.

    • Netsuite - Personal use and experience. Self taught.

    • Acumatica - Used as main ERP for an HVAC company that I worked as inventory manager as.

    • DDI System - Implemented numerous products for customers as an implementation specialist.

    • Distribution One - Implemented mobile version for customers as an implementation specialist.

    • Koble - Used as legacy ERP for an HVAC company that I worked as inventory manager as.

    • Extensive Microsoft Office use for projects

      • Excel, including VBA for project imports & tracking

      • Word for documentation & organization

      • Powerpoint for company meetings

    • Strong company security protocols through VPN & remote desktop usage such as:

      • Teamviewer

      • Jumpboxes

      • Global VPN, Sonicwall, and others

    • Software setup for hardware & customer success in implementations

      • Velocity console by Ivanti to make custom scanner configurations

      • Terminal use for back-end development and customer configurations

      • Sandbox creation, testing, and deactivation.

    • Microsoft Office Suite & Sharepoint

    • Teamwork

    • Openair

    • Salesforce

    • Zendesk

    • Microsoft Teams

    • Slack

    • Zoom